What platforms is Arc7 available on?

This particular version of our app has been designed specifically for iOS, utilizing the features and capabilities your Apple device offers for a seamless user experience. However, we understand the importance of accessibility and usability for a diverse range of consumers. We are actively exploring ways to extend our app's reach to other platforms and hope to offer a cross-platform experience in future updates. Please stay tuned for upcoming developments.

Is my personal data safe and secure when using this app?

We have organizational and technical processes in place to protect your personal information. To learn more about how we keep your information safe, please see our Privacy Policy.

Who do I contact if I have questions or need support?

You can contact us at feedback@arc7.com . Please allow up to a week for a response.

How can I cancel my subscription?

Navigate to your iPhone’s settings app, then:

Tap your name
Tap Subscriptions
Tap the App Subscription you’d like to cancel
Tap Cancel Subscription. It may require you to scroll down the screen to find the Cancel Subscription button.

NOTE: If you do not see an expiration message in red text, the subscription has already been canceled.

If you are unable to cancel your subscription using the steps described above, please contact us at feedback@arc7.com and we will be happy to assist further.

How can I report a bug to the developer?

Within the app’s Profile page, tap the Contact Us link and send us an email with the bug that you found. Please include your device model and be as specific as possible about the bug or issue you encountered. We are always appreciative of our user’s help in creating a better app experience.

How can I give general feedback or request a feature?

Within the app’s Profile Page, tap the Contact Us link and you can send us an email to share your thoughts, ideas, or feedback, or just to say “Hi.” We build apps for our users and strive to provide our user’s with best-in-class app experiences. Your feedback is always welcome and deeply appreciated.

How do I uninstall the app from my device?

From the home screen of your iPhone, navigate to the app’s icon. Touch and hold the app icon until the menu pops up, then tap Remove App. If you’d like to remove the app icon and offload the app to your app library, tap Remove from Home Screen. If you’d like to remove the app permanently, tap Delete App.